Accessibility Statement

CustomFrames.com is committed to ensuring that our website is accessible and usable for everyone, including people with disabilities. We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our standard and use both automated and manual testing to help identify and address accessibility barriers.

Our process includes:

• Ongoing automated scans to detect potential accessibility issues.
• Quarterly audits using screen reader technology to simulate real-world use by visitors who are blind or visually impaired.
• Prompt remediation of any issues found, with changes logged and reviewed for accuracy.

We know that accessibility is an ongoing effort. Because assistive technologies vary, some users may still experience challenges. If you have trouble accessing any part of our site, please contact us at support@customframes.zendesk.com or call 1-800-477-9005. Please include the page URL and a description of the issue, and we will work to resolve it promptly.

Updated: August 2025